Starting an online return is easy.

Enter your email address and verification code to sign in. 

• Go to your order history, select the order and items you want to return or exchange and follow the instructions, 
only 4 steps complete the returns request and submit. 

• Once your request is approved, you will get email updates notifications with shipping guidelines.

What items are eligible for returns?

30-day return policy, which means you have 30 days after receiving your item to request a return. 

•  In unused and resellable items, or defective items. 

•  In the original packaging with all the tags intact.  

What items and exemptions are non-refundable?

Damaged goods through no fault of Swing Speed Radar (Example: Cracked lenses due to club strike)

Defective issues?

If the purchased product is faulty, reach out to us within 90 days of the delivered date.  

Exchanges

The fastest way to ensure you get what you want is to return the item you have, we allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you. 

Refund solutions 

Refund to original payment method or shopify store credit.

How soon will I get my refund?

After your return has been processed, you will receive a refund notice from us and it will take an additional 1-3 business days for the refund to be returned to your original payment method. The refund to the store credit is immediate.

• If you are a VIP customer, the refund is executed immediately after the return request is reviewed and approved.

• If more than 15 business days have passed since we’ve approved your return, please contact us at sales@swingspeedradar.com.